Reviewed · WAIHEKE ISLAND TOURS
Guided North Head Fort Segway Tour in Devonport Auckland
North Head is the star here. You glide up a volcanic cone, park the Segway, then walk into old military tunnels and fortifications while Pauline explains Devonport’s past. The harbor views back toward Auckland are a fine bonus.
I like the small groups of no more than six, which gives Pauline room to adjust the pace and offer extra help. I also like the simple ferry connection, with the tour office just steps from the Devonport terminal. The main drawback is focus: the tour spends more time on military history than on Devonport’s residential streets, so city-sightseeing fans may want more village riding.
Key points
- North Head, or Maungauika: Explore an 1880s defense site with tunnels, bunkers, and fortifications.
- Pauline as your guide: Expect patient instruction, local stories, and a flexible approach to different riding abilities.
- Small-group format: A maximum of six people means plenty of personal attention.
- Easy cruise-day access: The ferry from Auckland takes about 10 minutes, and the meeting point is at Devonport Ferry Terminal.
- Views with very little effort: The Segway helps you cover Devonport and reach North Head without a long uphill walk.
- Important age and weight rules: The North Head tour is for ages 13 and up, with participants weighing between 35 and 120 kilograms.
Why North Head makes a good Segway destination

This is not simply a ride around town. The route combines three different experiences: learning to handle a Segway, seeing Devonport by road and park, and exploring a former coastal defense site.
North Head Historic Reserve, also known as Maungauika, sits on a volcanic cone above the water. Its height gives you broad views toward Auckland City and across the Hauraki Gulf. The old military works add a physical sense of place that you do not get from a quick look at a map or a drive past the reserve.
I like the way the Segway suits this setting. You can cover more ground than you would on foot, but you still stop often enough to look around. The tour also includes time to get off the machine and inspect parts of the fort, tunnels, and bunkers.
The experience lasts about two and a half hours. That is long enough for proper instruction, a guided route, and time at North Head without feeling like a rushed photo stop. It is also short enough to fit into a cruise stop or a free half-day in Auckland.
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Starting at Devonport Ferry Terminal

The tour begins at Magic Broomstick Segway Tours, at 1 Queens Parade beside Devonport Ferry Terminal. This is one of the easiest parts of the outing. If you are coming from central Auckland, you can take the ferry across the harbor, then walk only a short distance to the office.
The ferry ride from Auckland takes about 10 minutes, according to the tour information and direct experience described by the operator. That makes this a practical choice for a cruise stop, too. You do not need to arrange a separate taxi across the harbor, and the return point is the same place where you started.
The supplied location information includes Waiheke Island in one field, but the meeting point, route, and tour details clearly place this activity in Devonport, Auckland. Check your confirmation carefully and go to the Devonport Ferry Terminal, not Waiheke Island.
At the office, you sign in and receive a helmet. GST and live commentary are included. Transportation to the start point is not included, so you must make your own way to Devonport.
Getting comfortable on the Segway

For many people, the first few minutes are the most important part of the tour. You do not need previous Segway experience. Pauline has riders practice on the pier before setting off, and the pace can be adjusted while you get used to steering, stopping, and balancing.
That practice matters, especially if you are nervous or have never tried a Segway. Several tour descriptions point to Pauline’s patience and clear instructions. One group included a 73-year-old mother who was initially unsure but ended up enjoying the ride. Another group of six people over 65 found the guidance and gentle reminders useful.
I would still treat the activity as a balance-based ride, not a passive sightseeing vehicle. You need to stand, steer, and respond to the machine. The company requires every participant to weigh between 35 and 120 kilograms, or 75 and 265 pounds.
The minimum age for the North Head tour is 13. Children must be accompanied by an adult. Service animals are allowed, although the Segway itself may not suit every animal or rider.
The tour operates in all weather. Wear clothing suitable for the conditions and shoes that feel secure on your feet. Rain or wind does not automatically cancel the outing, but extreme weather that makes riding unsafe can lead to a new date or a refund, less an administration fee.
Riding through Devonport
Once the group is ready, the route heads through Devonport and toward North Head. Devonport is an old seaside village with a pleasant mix of harbor scenery, parks, beaches, and streets lined with historic homes.
This part of the ride gives you a quick look at the village rather than a full architectural tour. One useful point to understand before booking is that the emphasis is on reaching North Head and explaining the fort, not on spending most of the session touring every neighborhood street.
I like this balance for a first visit. The Segway lets you see more of Devonport than you could comfortably cover on foot in the same time. You also avoid using all your energy before reaching the main site.
Still, if your priority is cafes, shops, and city streets, you may find the military section takes up more time than expected. The operator has indicated that riders can ask to spend more time on the village streets, but the exact route can vary with the group and the season.
The tour schedule has several season-dependent start times. When choosing, allow enough time to reach Devonport and complete the tour without rushing back to a ferry, cruise departure, or other Auckland booking.
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Reaching North Head and Maungauika

The route’s main stop is North Head Historic Reserve. Your guide leads the group toward the summit of the volcanic cone, where you can look across the harbor toward Auckland City and the Hauraki Gulf.
The views are one of the strongest reasons to choose this excursion. You get a high viewpoint without committing to a long hike up the hill. The Segway does most of the work on the approach, while the tour still includes a small amount of walking once you arrive.
The site was developed as a defense position in the 1880s. You can see military fortifications, bunkers, and tunnels, then dismount to explore selected areas on foot. Pauline provides the context and points out places tied to the reserve’s military use and local history.
This is where the tour feels more substantial than a standard harbor ride. You are not just stopping for a view. The old structures show how the headland was used, and the guide’s stories help connect the underground spaces and defensive works to Auckland’s position on the harbor.
The listed stop at North Head lasts about 30 minutes. That is enough for a guided introduction and some exploration, but it is not an extended archaeological visit. You should expect a taste of the fort rather than an hour-by-hour examination of every tunnel.
The military history focus

The historic material is a strength if you enjoy forts, wartime sites, and local stories. Pauline has more than 15 years of Segway experience, and the tour includes live commentary throughout the ride. She explains what you are seeing instead of leaving you to guess why a bunker or tunnel is there.
I appreciate that the fort is handled as part of the place, not as a separate museum stop. You ride through the reserve, pause at points of interest, and then walk a little to see the structures more closely.
The trade-off is clear. If you want a tour built mainly around Devonport’s village architecture and daily life, this may feel weighted toward the defense site. If you like a strong central attraction with a story behind it, North Head gives the outing a clear purpose.
There are stairs and some walking at the reserve. The activity is not recommended for anyone unable to climb stairs without help, and it is not recommended during pregnancy. Most people can take part, but you should be honest about your balance, agility, and comfort on uneven or stepped surfaces.
Views across Auckland and the Hauraki Gulf

The summit is the visual high point of the tour. From North Head, the harbor opens out around you, with Auckland City visible across the water and the Hauraki Gulf stretching beyond.
The view is especially useful because it gives you a sense of Auckland’s geography. Instead of seeing the city only from street level, you can understand how Devonport sits across the harbor and why this headland mattered as a defensive position.
Bring a camera, but do not let the photo stop become the whole visit. The fort structures and the guide’s commentary give the viewpoint more meaning. You are looking at the same waterway that shaped the village’s history and transport links.
The scenery also makes this a good choice for people who want a gentle outdoor activity without a full-day hike. You get fresh air, a high viewpoint, and time at the water, with the Segway carrying you between the main sections.
What the small group changes

The maximum group size is six. That is a major advantage over a large sightseeing coach or a crowded walking tour.
Pauline can watch how each rider is doing, repeat instructions, and slow the group if needed. The small size also makes questions easier. If you are curious about Devonport, North Head, or the mechanics of the Segway, you have a better chance to get a direct answer.
The format has worked well for mixed-age groups. Couples, families with older children, and cruise passengers can all fit the tour, provided everyone meets the age, weight, and mobility requirements.
A small group does not mean a private tour, however. You may ride with other people, and the pace must suit the whole group. The upside is that six people is still small enough for a personal feel.
Is the price fair at $108.60?

At $108.60 per person, this is not the cheapest way to see Devonport. You could explore the village on foot for much less, and the ferry itself is a separate transport cost.
The price makes more sense when you count what is included: about two and a half hours, a local guide, helmet use, Segway instruction, live commentary, and access to the guided North Head experience. You also cover a good deal of ground with less physical effort than walking from the ferry to the reserve and back.
I see the value strongest for a first visit, a cruise stop, or anyone who wants an activity rather than a simple viewpoint. The tour combines transport within the destination with interpretation, so you are paying for both movement and guidance.
The value is weaker if you have already seen North Head and mainly want to browse Devonport’s streets. In that case, a self-guided walk may give you more freedom and cost less. You are also paying for the Segway experience itself, so book only if riding one sounds like part of the fun.
The activity is commonly reserved about 45 days ahead. That suggests you should plan early for a particular date or start time, especially during busy Auckland cruise periods.
Who should book this tour?
I would recommend it to adults and teenagers aged 13 or older who want a light adventure, a high harbor viewpoint, and a clear introduction to North Head.
It suits first-time Segway riders because instruction comes before the route, and Pauline is used to helping nervous or older riders gain confidence. It also suits cruise passengers because the ferry crossing is short and the office is close to the terminal.
You should think twice if you dislike standing for long periods, have trouble with stairs, are pregnant, or feel unsure about balance-based activities. You should also check the weight limit before booking.
For history fans, the fort and tunnels are the main draw. For photographers, the Auckland and Hauraki Gulf views are the payoff. For people hoping for a long ride through Devonport’s streets, the route may feel too focused on North Head.
Booking and cancellation details
You receive confirmation at booking, and free cancellation is available up to 24 hours before the start time. Cancellations or changes made less than 24 hours before departure are not accepted and are not refunded.
Because the tour runs in all weather, dress for the forecast. In extreme conditions that make Segway riding unsafe, the operator offers an alternative date or a refund, less an administration fee.
I would arrive with enough time for sign-in, helmet fitting, and practice. The start point is easy to find, but you should not assume that arriving at the ferry terminal means you are already ready to ride.
My verdict: book it for North Head and the views
I would book this tour if you want to combine a fun first Segway ride with one of Auckland’s best harbor viewpoints. Pauline’s patient teaching, the six-person limit, and the easy Devonport ferry connection make the outing practical as well as entertaining.
Book it with the right expectation. This is primarily a North Head and fort tour with some Devonport riding, not a full neighborhood sightseeing circuit. If that sounds appealing, $108.60 buys a well-organized half-day activity with local stories, historic structures, and very good views.
FAQ
Where does the North Head Segway tour start?
It starts at Magic Broomstick Segway Tours, Devonport Ferry Terminal, 1 Queens Parade, Devonport, Auckland 0624, New Zealand.
Where does the tour finish?
The tour ends back at the meeting point in Devonport.
How long does the tour last?
The experience lasts approximately two hours and 30 minutes.
How old must I be to join the North Head tour?
The minimum age for the North Head Historic Tour is 13. Children must be accompanied by an adult.
How many people can join one tour?
The tour has a maximum of six participants.
Is Segway experience required?
No previous Segway experience is stated as required. The tour includes instruction and practice before the group sets off.
What is included in the price?
The price includes a local guide, helmet use, GST, and live commentary. Transportation to and from the Devonport starting point is not included.
Is there walking on the tour?
Yes. A small amount of walking is involved at North Head, including exploration of historic areas. The tour is not recommended for people who cannot climb stairs unaided.
Can I cancel for a refund?
You can cancel for a full refund up to 24 hours before the start time. Cancellations or changes made less than 24 hours before the experience are not accepted or refunded.
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